FAQ

Don't see your question here? Contact us!

info@fauxbrushes.com

STORE

Monday-Friday / 9AM-5PM EST

211 Bond Street Brooklyn, New York 11217

  • Nearby Lines: F, G, A, C 
  • Further Lines: B, 2, 3, Q, R

Yes, we offer pickups!

A notification will be sent once the order is ready and picked up during opening hours.

Monday-Friday / 9AM-5PM

General

For first timer users:

10% OFF on Your First Order

Get exclusive  access to Pierre’s tips, techniques, classes, and special savings with our newsletter PLUS get 10% Off* your first order.

*Exclusions Apply

For returning customers:

  • Subscribe to our newsletters for the latest deals. Click Here
  • Free shipping is Standard ground shipping in the Continental United States. Free shipping excludes drop shipped orders, or freight shipments. *Exclusions Apply

*Exclusions: MIDAS Metall®, HV'Art Paint & Lacquer System, Apollo HVLP, and Forged Air Products. (Orders over 25lbs MAY be subject to additional shipping charges).

All brushes, except blue top bristles, can be used for both uses as long as they are designated to that specific medium. Blue top brushes are only for water. Cleaning the brush after each use will increase longevity.

All kits are hand-selected by Pierre Finkelstein for their usefulness and efficiency in creating the specific technique listed as the product name.

There are several levels to the brush kits, depending on the cost and number of brushes desired for purchase.

  • The Intro Kit is the smallest-sized kit that is good for entry-level use.
  • The Standard Kit is a medium-sized kit that will give you most of the brushes needed for the specific technique.
  • The Full Kit is our largest kit option and has the largest amount of the necessary brushes for that
    technique. 

Each brush will have measurements provided in inches and milimeters. The chart is called "Size Translations" located under the product description.

  • Sheer for when you are trying to replicate a natural finish (faux finish) wood graining, marble, leather, tortoiseshell. When there are many layers of paint you need to let the layers show through with sheer.
  • Glazing medium for when only putting over 1-2 colors like glazing a large wall to extend the dry time.

It's common for our brushes to shed a few hairs during the first use, but this should stop shortly after. If shedding continues beyond that, it may indicate a manufacturing defect or that the brush hairs are not compatible with the medium you're using.

Please reach out to us if the issue persists. Please contact info@fauxbrushes.com

For cleaning use soap and water avoiding submerging the brush past the ferrule. Lukewarm to cool water is the preferred temperature.

Hang the brush hair down to dry or lay flat. Avoid drying with brush hair facing upwards or submerged in water, this will loosen the glue in the ferrule.

For a Softener Brush, it must be cleaned consistently with a damp microfiber cloth. To prevent paint getting clogged up, it must be constantly cleaned and dry. You are able to dry by spinning it between your palms then leaving to dry. This should take no longer than a lunch break.

We have Brush clips that can help hold the brush in place to dry and cleaning supplies.

HV'art

Learn more about HV'art Click Here

Unfortunately, we do not offer these services. We recommend using Mixol and or Golden Slow Dry Fluid Acrylics for tinting.

HV'Art is predominately for interior decorative painting. We do not recommend using for outdoor or high-traffic areas. Weathering, water, and other elements can affect the finish as the water-based lacquer is not as strong compared to solvent-based lacquer.

It is highly recommended to use the product line. In the case of using non-HV'Art products, please ensure the PH is compatible and all substances are cured prior to using HV'Art.


We recommend to use our HV'Art Adhesion and Hardening Additive which will optimize the adhesion to previous layer as well as adding hardness.

We sell in 3 sizes in Liters.
• 1 Liter *Limited Quantity*
• 2.5 Liters
• 5 Liters

Midas metall

Learn about MIDAS Metall® Click Here

Midas Metall requires authorization to purchase. Only authorized applicators can view the prices.


We offer classes to help students become a Midas Metall Applicator.

The Starter Kit and Sample Book may be purchased prior to authorization.

1. Individual Plans

The online training includes 4 hours of training by Pierre Finkelstein.

This training covers the basics of the product, proper mixing, and application. You will learn all of the processes such as application (spray, non-spray), sanding, polishing, patination, and sealing/waxing.

The starter kit features a 12 minute guide an video tutorial for usage and the necessary materials. This is best used to familiarize with the product or sampling.

2. Upgraded Starter Kit

Save 15% on the UPGRADED Kit with online Training to start the process of becoming an authorized applicator of MIDAS Metall®!

These kits have the 4 hour Online Applicator Training and the materials. Materials vary depending on application usage. We recommend beginners to purchase the non-spray application.

3. In-Person Training

2 Day Training, offered once or twice per year in Brooklyn depending on demand.

For more information please email info@fauxbrushes.com

Submit to info@fauxbrushes.com

Submit the completed samples to verify product understanding. After approval, please provide a photo of your first job.

We would love to see your progress and provide any advice throughout the process!

Training and courses

Learn about Training and Courses Click Here

Check out the Calendar for current and upcoming classes. Click here

After purchasing, please look for your email inbox for the HV'Art course access instructions. If it has not appeared, check the spam folder.

For any trouble accessing, please contact info@fauxbrushes.com

Please contact info@fauxbrushes to provide more information

We offer in-person classes based on inquiries. 

Currently, our online courses is more readily available. Check out the Calendar for current and upcoming classes. Click here


If you are interested in our in-person classes or would like to receive upcoming class notifications, contact info@fauxbrushes.com

In-Person Classes

Check out our Calendar for current and upcoming classes. Click here

Pierre Finkelstein lectures, demonstrates, and guides you hands-on in a small class environment. 

  • Start with the basics
  • Practice in small drills
  • At the end, you'll complete your own take-home samples. Ready to show to clients!

No. All skill levels are welcome!

  • Instruction
  • Supplies for sample*

Some classes may contain their own brush kit or online training provided for the class. 

*Some items may not be included, but are highly recommended to purchase. For example, in the woodgraining class we recommend our Badger Softener.

Training will become available in our 'My Courses' Tab. 

A deposit is required to reserve a spot. Please note our space is limited and tend to fill quickly.

Deposit: Your deposit secures your spot in class.

Remaining Balance: The remaining balance is the portion of your tuition not covered by the deposit. Must be paid prior to class.

To pay your remaining balance, you can contact us directly or we'll send you an invoice closer to the class date. 

*No later than 14 days before class

If you have any questions or run into any issues please contact us at info@fauxbrushes.com

We will send live announcements on our email newsletter and Instagram once the classes are available. 

Training will become available in our 'Classes' Tab. 

All classes are also listed on our calender. Click here

Contact us at least 14 days before the first day of class. Email info@fauxbrushes.com

Deposit is non-refundable.

We start on time so everyone gets the full demos and drills. 

If you're running late, please contact us as soon as possible. Email info@fauxbrushes.com

Shipping, Refunds, and Returns

Learn more about our Shipping Policy Click Here

Learn about Returns/Refunds/Fee Policies Click Here

For any concerns or questions regarding your package, please contact info@fauxbrushes.com

Once the packaged has been handed to the shipping carrier, there are limitations that we can assist with.

If there is an error or delay that is caused by the customer or the shipping carrier then unfortunately we can not be held responsible. We will try our best to help!

If you no longer want your purchased items, please reach out to us at info@fauxbrushes.com within 30 days to start a return. 

Please note the following:

  • Only unused, undamaged items that are in their original packaging are eligible for a return within 30 days of purchase
  • Buyer will pay for return shipping costs
  • Orders over $150 will require a 15% restocking fee
  • A refund is only processed once all items are received and inspected
  • Refunds will be processed through their original payment method or via store credit
  • Products that cannot be returned unless authorized - MIDAS Metall®
  • Original shipping and insurance fees are non-refundable on all returns.
  • Buyer will pay for return shipping costs
  • INTERNATIONAL SHIPPING: If a package is refused upon delivery, any additional shipping costs and associated fees will be deducted from your refund.

Route provides protection for shipments that are lost, broken, or stolen. It is automatically in your cart, but can be disable during checkout.

If you have been charged and would like to opt out* of Route Packaging, contact info@fauxbrushes.com

*Please note that if waived by the customer then any theft, loss or damage during shipping will be the responsibility of the buyer.

All international orders may be subject to additional customs & duties fees, which are determined by the carrier/ local authorities. All customs/duties/tariffs are the responsibility of the customer and not included in the shipping costs on fauxbrushes.com. 

These fees are beyond our control and can not be altered or estimated by fauxbrushes.com. Your local carrier will contact you if there are any additional fees such as import customs.

Before purchasing, all orders must accept the our terms & shipping policy. For more information about our Shipping Policy Click Here